Have you lost access to the email address linked to your account? Not to worry! We can help you update your account to the correct email. If you don't meet the age requirements, your parent should contact us directly.
If you can still log in:
- Go to Settings.
- Scroll to Change your email.
- Enter the new email you want to associate with your account and your password.
- Select Submit.
A confirmation message will be sent to your new email address shortly. Your email address will be updated once you select Confirm your email in that message.
If you can't log in, please contact us with the following:
- Your username
- Your date of birth
- Your previous email address
- Your new email address
Once we get that information, we can update your email address and help you regain access to your account.
Have you lost access to the email address linked to your account? Not to worry! We can help you update your account to the correct email. If you don't meet the age requirements, your parent should contact us directly.
If you can still log in:
- Go to Settings.
- Select Email.
- Enter your password.
- Enter the new email you would like to associate with your account.
- Select Save.
A confirmation message will be sent to your new email address shortly. Your email address will be updated once you select Confirm your email in that message.
If you can't log in, please contact us with the following:
- Your username
- Your date of birth
- Your previous email address
- Your new email address
Once we get that information, we can update your email address and help you regain access to your account.
Have you lost access to the email address linked to your account? Not to worry! We can help you update your account to the correct email. If you don't meet the age requirements, your parent should contact us directly.
If you can still log in:
- Go to Settings.
- Select Email.
- Enter your password.
- Enter the new email you would like to associate with your account.
- Select Save.
A confirmation message will be sent to your new email address shortly. Your email address will be updated once you select Confirm your email in that message.
If you can't log in, please contact us with the following:
- Your username
- Your date of birth
- Your previous email address
- Your new email address
Once we get that information, we can update your email address and help you regain access to your account.